Welcome

Paul O'Donohoe

ICT Business Leader | Technology futurist | Digital and cultural change agent | Business Mentor

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I worked with Bridgit on multiple occasions for a period of about 18 months when I first joined Telstra. At the time my team had a number of needs (including: establishing a new operating culture, introducing new work practices and expectations, and growing the teams professional and personal skills) to match the expectations of our most critical customer. Bridgit was recommended as the right person to help us define, plan and execute a series of workshops and engagement programs to achieve these objectives. From the first meeting I was impressed by the depth of Bridgit’s skills and experience. For every objective we tabled and every problem we raised, Bridgit was able to provide a variety of strategies, methodologies and tools for us to consider. Each was offered with the confidence and detail that only comes when drawing from past experience that has been refined and tuned through repeated use and considered reflection / evaluation. During workshops Bridgit’s true passion for people, and their growth, become obvious. I was constantly in awe of her ability, through casual and almost undetectable probing, to uncover the thoughts and emotions behind each persons perspectives and gently open doors or remove embedded blockages to enable the individual to see from a new prospect and find the relevance in the topic for themselves. This unique and very personal approach ensured each session ran smoothly, with full participation and delivered precisely against the intended objectives. Because we had done extensive preparation work before each session I could see when we risked losing moment or straying from the goal, but each time this risk emerged Bridgit subtly and patiently brought us back to plan in such a way that I’m certain each participant fully expected it was always meant to follow that path. Bridgit’s personal sense of inner balance and confidence meant that there was never any time when I felt her ego or personal agenda entered any discussion. She acted as an encouraging and generous guide through each stage of the planning and delivery process. I remember Bridgit introducing the leadership team to what she described as “multi-dimensional listening”, helping us to sense the room and adapt to the subtle shifts in group dynamics to identify where someone may need more time or stimulus to ensure full understanding and buy-in. This skill compliments her very evident understanding of good business practice and the need to arrive at tangible business driven outcomes that bring true and demonstrable customer, organisation and staff benefits. Bridgit clearly has a strong “grab bag” of skills and techniques, but the ones most evident to me during our moments of deep collaboration were: stakeholder management, customer focus, empathy, active listening, structured facilitation and personal coaching. I highly recommend Bridgit for any endeavour that leverages these strengths.

Turlough Guerin

DPIE NSW - Sustainability & Risk Executive

Bridgit has been my presentation skills coach for the past 12 months. I have learnt more about how to give effective presentations in this period than the rest of my career combined all thanks to Brigit's proficiency. If you are looking [seriously] for a highly professional coach to help you to lift your skills in this area I suggest you contact Bridgit

Natasha Skinner

Telstra - Client Partner Westpac

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Bridgit is exceptional at working with teams and customers to bring Purpose to the fore, driving improved NPS (customer satisfaction) and employee engagement scores. I can highly recommend Bridgit as a business coach, facilitator and transformation lead.

Andrew Agoratsios

Telstra - Customer Success Consultant

The epitome of a leader, Bridgit always put her teams growth ahead of her own and helped guide and develop them in areas that piqued their interests or suited their skillsets. I've had the absolute pleasure of knowing Bridgit for more than a decade and at every intersection we met at, she always managed to make me feel empowered and challenged me to think differently about the current situation or problem I was handling at the time. Bridgit has an amazing way to connect and communicate with people, her ability to help people discover solutions to their problems and empower them to challenge the status quo is to be highly commended. Bridgit is an absolute superstar, leader, mentor, visionary, motivator and most importantly someone I'm honoured to call a friend also.

Michelline Abou-Yaghi

Telstra - Head of Delivery

Bridgit knows how to work with every individual at all levels and she knows how to secure a trusting relationship and a seat at every table due to her strong negotiation and influential skills. She brings fun and professional skills, then backs that with intuitive insight about how to make it better, and more impactful. She challenges the part of you that wants to hide away respectfully and working with Bridgit was a gift, she always uses her knowledge, experience to create great change and hope for every person that she comes across, which helps people drive the right purpose for themselves and others.